Measure at Different Times
Foot size naturally changes throughout the day as your feet expand with use and time spent standing, so measuring at different times can produce slightly different results—measuring later in the day gives the widest fit that your shoe will need to accommodate.
Measure Foot Length
Place your foot against a wall and measure from heel to your longest toe. Measure both feet and use the larger.
Add approximately 8–12 mm to your foot length to allow for natural movement. This may vary slightly depending on the shoe style. For dress shoes 6 - 8 mm and for boots up to 10 - 15 mm. You want enough space so your toes don’t hit the front during movement, but not so much that your foot slides.
Measure Foot Width (Ball of Foot)
Measure around the widest part of your foot—the ball (where your toes meet your foot).
- Stand with full weight on your foot
- Wrap a tape measure snug (not tight) and keep it straight
This measurement determines how your foot sits and functions in the shoe. Compare your measurement to the footbed width:
When Trying On
- Stand, don’t sit
- Allow ~8 - 12 mm space at the toes
- Ensure the widest part of your foot aligns with the widest part of the shoe
- Heel should feel secure, without slipping
More help with fit and care: read our Fit & Care guides
| Adults | ||||
| EU Size | Length | AU - Women | AU - Men | UK |
| 35 | 233mm | 5 | 2.5 | |
| 36 | 242mm | 6 | 3.5 | |
| 37 | 246mm | 6.5 | 4 | |
| 38 | 255mm | 7.5 | 5 | |
| 39 | 263mm | 8.5 | 6 | 6 |
| 40 | 267mm | 9 | 6.5 | 6.5 |
| 41 | 276mm | 10 | 7.5 | 7.5 |
| 42 | 280mm | 10.5 | 8 | 8 |
| 43 | 288mm | 11.5 | 9 | 9 |
| 44 | 293mm | 12 | 9.5 | 9.5 |
| 45 | 301mm | 13 | 10.5 | 10.5 |
| 46 | 305mm | 13.5 | 11 | 11 |
| 47 | 314mm | 12 | 12 | |
| 48 | 322mm | 13 | 13 | |
| 49 | 327mm | 13.5 | 13.5 | |
| 50 | 331mm | 15 | 14 | |
More help with fit and care: read our Fit & Care guides
Protect from Day One
Before wearing your shoes outdoors, apply a suitable protective spray or treatment based on the material:
- Leather (smooth): Use a conditioning cream or leather protector
- Suede & nubuck: Apply a water and stain repellent spray designed specifically for textured leathers
- Fabric or mixed materials: Use a general protective spray
This creates a barrier against moisture, stains, and daily wear. Reapply every few weeks depending on use.
General Cleaning Principles
- Clean regularly—don’t let dirt build up
- Always use a soft brush or cloth first to remove loose debris
- Avoid soaking shoes unless they are specifically designed for it
- Let shoes air dry naturally—never use direct heat
Material-Specific Care
Smooth Leather
- Wipe clean with a damp cloth
- Apply leather conditioner to maintain softness and prevent cracking
- Polish if needed to restore finish
Suede & Nubuck
- Use a suede brush to lift dirt and restore texture
- For marks, use a suede eraser or specialist cleaner
- Avoid water where possible—always use protective spray
Cork (e.g. footbeds)
- Wipe gently with a slightly damp cloth
- Avoid soaking, as cork can dry out or crack
- Use cork sealant if the surface becomes dry over time
Rubber & Soles
- Clean with mild soap and water
- Use a brush to remove dirt from tread
- Check regularly for wear to maintain grip and support
Odour Management
To minimise foot odour:
- Allow shoes to air out between wears
- Avoid wearing the same pair every day
- Use antibacterial sprays or foot powders if needed
- Natural options like baking soda (light sprinkle overnight) can help absorb odour
- Ensure feet are clean and dry before wearing
Storage & Longevity Tips
- Store in a cool, dry place
- Use shoe trees (especially for leather) to maintain shape
- Keep away from direct sunlight to prevent fading or drying
- Rotate your shoes to reduce wear and allow full drying between uses
More help with fit and care: read our Fit & Care guides
Shipping costs
We ship within Australia only, via Australia Post.
Standard Post: $12.00. Free on orders over $250.
Express Post: $18.00 on all orders.
Dispatch
Orders placed before 3:00 pm (Hobart time) on a business day are dispatched the same day. Orders placed after 3:00 pm, or on weekends and public holidays, are dispatched the next business day.
Delivery times
Delivery times start from dispatch and depend on your location:
Standard Post: 1–7 business days. Most capital cities receive orders within 1–4 business days, and regional and remote areas within up to 7 business days.
Express Post: 1–3 business days. Next business day delivery is available to many metro areas.
These estimates are in line with Australia Post’s service standards.
Holiday periods
During Christmas, New Year and major public holidays, delivery times may be longer. We’ll publish shipping cut-off dates on our website and by email ahead of major holidays. Please check Australia Post’s cut-off dates as well, since orders placed after those dates may not arrive before the holiday, even with Express Post.
Receiving your parcel
Please choose a delivery address where someone can accept the parcel. If no one is home, Australia Post may redirect it to your local post office or parcel locker.
Stock availability
If a product can be added to your cart, it’s in stock. If an item becomes unavailable after you order, we’ll contact you by email or phone with the expected availability, or offer a full refund.
Order hasn’t arrived?
If your order hasn’t arrived within the delivery time above, please contact us on (03) 6224 7688 or at icon@iconfootwear.com.au, and we’ll track it down for you.
Returns & Exchanges
Faulty? Contact us and we’ll sort it out with a repair, replacement or refund, as required under the Australian Consumer Law.
Wrong size? Return unworn shoes in their original box with tags within 7 days of purchase or delivery, for an exchange or store credit.
We don’t offer refunds for change of mind. Sale items can’t be returned for sizing or change of mind.
Please contact us before posting a return: icon@iconfootwear.com.au or (03) 6224 7688.
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